Customer Service

Customer Service

Our Promise

At Amore we will always provide stylish, comfortable and affordable lingerie. Our team are readily available to alleviate any concerns you may have, provide guidance and ongoing support. Correspondence is welcome by email.

A percentage of all our sales will be donated to the Breast Cancer Council.


DeliveryGoods will be despatched via Australia Post 5-7 business days following receipt of your order.

Australian Standard Post: $10.00

Returns Policy & Customer Service

We will happily refund or exchange any unsuitable or faulty items within 5-7 days of purchase as long as they are returned in perfect condition in the original package, suitable for resale with tags attached. Postage on any returned articles is the responsibility of the customer.

Please allow 14 days for the money to be credited to your account, it is advisable to obtain Proof of Posting when returning any goods. Only goods bought directly from Amore will be accepted. Privacy PolicyInformation provided to us by you will only be used for processing your order and/or advising you of new products/special offers etc. Your information will not be passed on to any third parties.

Cancellation or change of mind

At the moment, it is not possible for you to make changes to your order via our website, so please choose carefully. However, if you realise you have made a mistake, please email us at:

Security policy and credit/debit payments

Our payment Service Provider is PayPal – safe and sound online and mobile shopping. PayPal lets you send money to anyone with just an email address or mobile number. So you’ll never need to share details of your bank account, credit card or debit card when you make payments.
Security is top priority. Your financial information is private and accounts are monitored 24/7 to protect you from fraudulent transactions. In-house experts and world-best technology keeps your information and transactions safer. They also protect your purchase in the unlikely event that something goes wrong.
More information about shopping securely with PayPal can be found at


We try our very best to keep our internet site up to date with complete and accurate information, and check all details on a regular basis, although this cannot be guaranteed.

Use and Disclosure of Information

The information we collect from you is strictly confidential. We will not reveal, disclose on any level, any information to any third party.

By using this website you agree to the policy. If you do not agree, please do not use the website.